Shipping Policy

At Maison & Monroe, we are committed to delivering your order as quickly and efficiently as possible. Below you'll find all the important details regarding our shipping process.

Shipping Destinations

We currently offer:

  • Free Express Shipping to the United States, Canada, and the United Kingdom

  • Affordable International Shipping to most countries worldwide

If you are unsure whether we ship to your country, feel free to contact us at info@maisonandmonroe.com.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after we receive your payment confirmation.

Once your order is processed and shipped, you will receive a shipping confirmation email that includes your tracking number.

Estimated Delivery Time

  • United States / Canada / United Kingdom: 7–14 business days

  • Other international destinations: Varies by country, typically within 7–15 business days

These estimates are based on average delivery times and may vary due to factors such as your location, customs processing, postal service delays, or holidays.

Order Tracking

Every order includes tracking information, which you will receive via email once your package has been shipped.

You can track your order directly on our website by entering the tracking number provided in the confirmation email.

Please allow 3–5 business days after shipping for tracking information to become active, depending on the carrier.

Important Notes

  • Shipping times are estimates and not guaranteed, as delays can occasionally occur due to customs inspections, high shipping volumes, or unforeseen events.

  • We are not responsible for delivery delays caused by incorrect or incomplete shipping addresses provided at checkout.

  • If a package is lost or significantly delayed, please reach out to our support team so we can assist you.

If you have any questions about your shipment, need help with tracking, or have special delivery requests, don’t hesitate to reach out to us at info@maisonandmonroe.com. We're always here to help!